Spam and Your Control Panel

At Netdata we get a lot of customers asking how to control the level of spam they receive, and there are many ways of doing this. The most effective ways are by utilising the control panel anti-spam features on your domain.

The newest version of Cpanel allows you to use two features: Spam Assassin and BoxTrapper Spam Trap. Both of which can be tweaked in many ways to deny unsolicited emails.

Spam Assassin uses algorithims to give any inbound email a score out of 10. And, depending on where you set your threshold, Spam Assassin will make sure that any email which scores lower than that threshold will be diverted to a spam box or even deleted.

So, for example, if you set your threshold at 10, you will probably still receive a fair amount of spam, but if you lower the threshold to 5, you will receive less. The trouble is balancing unsolicited email you don’t want (spam) against unsolicited emails you do want (new business enquiries).This is usually a matter of trial and error to find the right level for your business.

Visit the SpamAssassin website for more details or call Netdata for advice.